Q: How are positive trainers different than “balanced” or traditional trainers?
A: Positive training treats the root of the problem, not just the symptoms. When only symptoms (like barking or jumping) are
treated, the underlying problem is suppressed and can come out in ugly, even aggressive ways, in the future.
With positive training, dogs are motivated by rewards, not by fear of punishment. This makes for a genuinely happy dog who
wants to work for his person.
Positive training is safer physically, emotionally, and mentally. Other training methods risk physical harm to the dog (such as
use of choke collars), and can easily (often unintentionally) create negative associations between the dog and whatever is
present at the time of punishment.
Positive training encourages dogs to think for themselves and make their own decisions, which in turn provides mental
stimulation for the dogs.
Q: What is your refund policy?
A: No refunds will be issued after the first lesson.
Q: How do I find out if class is cancelled due to inclement weather?
A: If Baltimore County schools are closed, we are closed. Please check the Baltimore County Public Schools website. We will
also send you an email announcing we are closed.
Q: What if I need to cancel or reschedule a class?
A: Failure to cancel appointments at least 24 hours in advance will result in a $25 fee, which will be billed to you. You must
reschedule within 6 months of registration. No refunds will be given if unable to schedule within that time frame.
Q: Do I have to carry a clicker with me for the rest of my dog’s life?
A: No, the clicker is only used for teaching new behaviors. It is a very powerful tool used for training because it lets your dog
know the exact behavior that earns him a reward. This makes learning happen much faster and keeps training fun.
Q: What is the difference between a cue and a command?
A: A cue is taught with positive reinforcement and asks for a known behavior, as opposed to commanding a behavior. Cues are
introduced after the dog is already performing the desired behavior. They can be verbal, visual, tactile, or an audible sound
like a whistle. They are how we ask a dog to perform a specific behavior that has been taught. Because cues are taught with
positive reinforcement they are automatically seen as awesome opportunities by your dog to get rewarded for performing the
behavior. Commands are just that; they imply “do what I say or else.” They are generally taught using methods that involve
force or anipulation. Non-compliance with a command usually results in punishment or physical correction.